Skype outage hits 220 million users

Skype outage hits 220 million users

Skype, the online phone company, said today that an outage which left its users unable to make cheap calls was caused by a fault in its software

Skype, the online phone company, was today working to fix an outage that left its 220 million users unable to make cheap calls over the internet.

The company said this afternoon said that its service was stabilising but that it had not yet resolved the problem, which was apparently caused by a fault in its software that means users could not sign on.

"We’re on the road to recovery. Skype is stabilising, but this process may continue throughout the day - we're not out of the woods yet," a statement on Skype's website said.

Skype's chief security officer, Kurt Sauer, told the New York Times that what had happened was caused by "a unique set of events, the genesis of which is not entirely understood".

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