MobileMe Email Access Problem, 4 day outage for some users

MobileMe users seethe over four-day e-mail outage
Call themselves '1%ers' after Apple says just 1% of users are having problems

By Gregg Keizer

July 21, 2008 (Computerworld) Apple Inc.'s MobileMe online service continued to tick off customers today as users blasted the service for outages that have kept them from accessing e-mail for several days.

"I could not receive any e-mail (sending seemed to work OK though) on my MobileMe Mail account between Friday morning CDT and midday on Monday," reported one of the calmer users, identified only as M&C, on an Apple support forum today. "I still can't believe Apple [hasn't] posted explanatory information about this on the MobileMe site."

The support site does include a notice from Apple. "1% of MobileMe members cannot access MobileMe Mail. We apologize for any inconvenience," the notice under the "System Status" section reads. The message has been unchanged since Saturday, according to users.

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