Ouch, Office 365 email outages

Ouch, this is bad for Office 365 reporting about outage this way.  See posting by Rajesh Jha, Corporate Vice-President, Microsoft Office Division:

From the Office 365 blog from Microsoft Office 365 blog posting.
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Update on recent customer issues by Rajesh Jha,
Corporate Vice-President, Microsoft Office Division

on November 13

I lead the engineering organization responsible for Office 365. My team builds, operates and supports our Office 365 service, and over the last few days, we have not satisfied our customers' needs. On Thursday, November 8 and today, November 13 we experienced two separate service issues that impacted customers served from our data centers in the Americas. All of these issues have been resolved and the service is now running smoothly. These incidents were unique to the Office 365 Exchange Online mail service, not related to any other Microsoft services.

I'd like to apologize to you, our customers and partners, for the obvious inconveniences these issues caused. We know that email is a critical part of your business communication, and my team and I fully recognize our responsibility as your partner and service provider. We will provide a post mortem, and will also provide additional updates on how our service level agreement (SLA) was impacted. We will be proactively issuing a service credit to our impacted customers.
I also want to provide more detail about the recent issues.

The first event occurred on November 8^th from 11:24AM to 7:25PM PST. This service incident resulted in prolonged mail flow delays for many of our customers in North and South America. Office 365 utilizes multiple anti-virus engines to identify and clean virus messages from our customers' inboxes... continued...

Apple’s iPad slips as Android tablets tick up in market share for third quarter

Apple’s iPad slips as Android tablets tick up in market share for third quarter

From a Washington Post article:

Summary:  Apple still has a 50.4 percent market share for the 3rd quarter BUT down from 65.6%.  Android Samsung up to almost 19%. 

Interesting trends.  It likely has all to do with pricing.  The Android/Google and Amazon devices are significantly lower in price.  See details in article.

By Hayley Tsukayama,

Nov 05, 2012 01:59 PM EST

The Washington PostPublished: November 5

Samsung and Amazon made impressive gains in the tablet market during the past quarter as consumers considering the iPad held off their purchasing decisions until Apple announced new products.

According to estimates from IDC, Apple’s market share took a dive from 65.5 percent to 50.4 percent during the third quarter. Samsung, meanwhile, climbed to 18.4 percent of the market — the largest share that the company has had since the iPad’s introduction in 2010. The company has been marketing the Galaxy Note 10.1 and the Galaxy Tab line heavily as it ramps up to the holiday season, and those efforts seem to have borne fruit.

Entire article here.